Your privacy matters to us. This policy explains what information we collect, why we collect it, and what rights you have.
Information we collect
- Contact details: name and email address
- Order details: shipping address and payment information — payments are processed securely by our payment providers. We never see or store your full card number.
- Account details: if you create an AlziShop account
- Technical data: device, browser, and browsing behaviour collected via cookies
How we use it
- To process and deliver your orders
- To communicate with you about orders and customer support
- To improve our store and your shopping experience
- For marketing, only if you have opted in — you can opt out at any time
Sharing your information
We share your information only with the service providers needed to run the store: payment processors, shipping carriers, and our e-commerce platform (Shopify). We never sell your personal data.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how the store is used. You can manage or delete cookies in your browser settings at any time.
Your rights (including GDPR)
You can request access to, correction of, or deletion of your personal data at any time by emailing contact.alzishop@gmail.com. Customers in the EU also have the right to data portability, to restrict processing, and to lodge a complaint with their local data protection authority.
Data retention
We keep your information only as long as needed for the purposes described above, or as required by law (for example, for accounting records).
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page.
Contact
Questions about your privacy? Email us at contact.alzishop@gmail.com.